About this app
The vivida bkk app is an exclusive offer for all vivida bkk customers. Use our app's many practical features for easy contact.REGISTRATION
Registration is required before using it for the first time. The process takes about 10 minutes.
1. Install vivida bkk app
2. Register with personal data
3. Receive an activation letter with a one-time password by post and complete the registration
Your advantage: Your sensitive data is protected by our secure registration process.
FUNCTIONS
- Viewing and changing personal data (address, contact and bank data), including that of co-insured family members
- Photo upload of the sick note (certificate from the AU)
- Send message to your vivida bkk
- Submission of documents on, among other things, child sickness benefit, professional teeth cleaning, aids, exemption from co-payment
- Requesting and submitting documents related to our bonus program
- Applying for the electronic health card (eGK)
- Manage consents for advertising, service and data usage via consent centers
- Release of particularly sensitive processes within the online office through 2-factor authentication
- Overview of our addresses and locations
- Dark Mode (dark mode / night view)
FEEDBACK AND EVALUATION
Do you have any hints or ideas about functions that you miss when using them? Then send us your feedback by email to [email protected].
You are also welcome to use the rating options on this platform.
TECHNICAL REQUIREMENTS
- Existing membership in vivida bkk
- Android (compatible from version 9)
DATA PROTECTION
Your sensitive data is protected by secure login. The necessary identification when registering for the first time is ensured by sending an activation letter with a one-time password. This provides 2-factor authentication (2FA verification).
After the one-off registration process, you can log in to the app using the PIN you assigned yourself during registration or biometric data (face ID or fingerprint).
ACCESSIBILITY
You can view the declaration on the accessibility of the app at www.vividabkk.de/barrierefreiheit-vividabkk-app.
