About this app
The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:Account & Billing
•tView your current billing statement
•tPay your bill
•tStore payment method on file
•tModify payment method on file
•tFind a payment center
Internet Data Usage
•tView current Internet service level
•tView Internet Data Usage allowance
•tReview Internet Data Usage history
Outage Check
•tCheck for service interruptions in your area for TV, Internet & Phone
Appointment Manager
•tView upcoming service appointment
Technical Support
•tAutomatically refresh your modem or cable box to solve Internet or TV issues
•tHow-To's and FAQs for your TV, Internet and Phone service
Notifications
•tUpcoming service appointments
•tAccount updates
•tBilling updates
•tBill due dates
Communications
•tChat with a customer service agent
•tEnroll in Text Messaging
•tSubmit Customer feedback
•tOne-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.